Category Archives: Press Releases


Centro-Global-Solutions-Top-10-Contact-Center-2017

Centro Global Solutions was awarded as one of the Top 10 Contact Center Companies 2017 by ES Outlook

September 19th, 2017 No comments yet

Fairfax, VA – Centro Global Solutions was awarded as one of the Top 10 Contact Center Companies in 2017. The annual list of companies is selected by a panel of experts and members of ES Outlook editorial board. An outstanding call center partner is determined by the value it adds to their clients. “Centro Global […]

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Centro Winchester

Centro Global Solutions expands to Winchester, VA and plans to create 300 new jobs

February 23rd, 2016 No comments yet

WINCHESTER, Va.–(BUSINESS WIRE)–While many companies are continuing to move their customer contact services overseas, one customer service call center believes in the importance of the smart-source model: mixing between onshore, near-shore and offshore services. “We believe strongly that leveraging our competencies in different delivery markets will be to the long-term benefit of our clients,” said […]

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beneath-the-surface

Beneath the Surface

January 24th, 2016 No comments yet

Labour arbitrage, risk mitigation, cost reduction, skill hunt, new revenue generation, increased capital productivity: all derivatives that resonate with outsourcing. Yet the real challenge lies in ensuring that these benefits are actually realised. Assessing and selecting the right provider is never merely a mundane or a routine task to a buyer who knows exactly what […]

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Centro in Manila

Centro Global Solutions Opens New Facility in Philippines

January 24th, 2016 No comments yet

MANILA, Philippines–(BUSINESS WIRE)–Centro Global Solutions has announced the opening of its new facility in the city of Pasig within Metro Manila. The facility will be handling both customer care as well as transaction processing for various U.S. Clients. The Philippines has the world’s largest and fastest evolving business process outsourcing, or BPO, industry, employing over […]

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