Healthcare

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CentroGS / Services / Healthcare

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Centro Services For The Healthcare Industry

A successful service is built on a foundation of commitment, processes and skills—not scripts.


 

  • Customer Care
  • RCM
  • Chronic Care Management.
  • Healthcare Coaching
  • Healthcare Triage
  • 24/7 Medical Assistance Helpline
  • Benefit Inquiry, Pre-Authorization, Pre-Certification, Claims Adjudication
  • Pharmacy Helpline
  • Appointment Setting and Scheduling
  • Medical Device (HME and DME) Sales
  • Physician, Pharmacist and Patient Surveys
  • Healthcare Plan Updates
  • Patient Information Verification
  • Insurance Verification
  • New Member Welcome Calls
  • Medication Reminders
  • Analytics

In Depth knowledge

Our Team is NCLEX certified, also known as the National Council Licensure Examination, a standardized examination determining if the candidate is prepared for entry-level nursing practice.

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Utilization Management

Dealing with utilization management is essential. Outsourcing your pre-certs (also known as preauthorization and pre notifications) to an experienced partner proves to be a winning move with clear and identifiable results.

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