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CentroGS / Services / Telecom


Centro Services For The Telecom Industry

A successful service is built on a foundation of commitment, processes and skills—not scripts.


  • Sales and Customer Acquisition
  • Technical Support / Help Desk
  • Email Management
  • Server Support
  • Billing Inquiries
  • Service Inquiries
  • Subscription Services
  • Web Chat Support
  • Payment and Collections Services
  • Customer Retention
  • After Sales Support
  • Query Resolution
  • Welcome Calls
  • Mobile and Wireless Support
  • Pre-paid / Post-paid Ordering and Activation
  • Device-Related Troubleshooting
  • Warranty Support
  • Cross-Selling and Up-Selling
  • Call Overflow
  • After Hours

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